Legal
Privacy policy
How JIA Software collects, uses and protects personal data. Last updated 3 October 2026.
1. Who we are
JIA Software is a trading name of [Company name] Ltd, registered in England and Wales (No. [XXXXXXXX]). We are the data controller for personal data collected through this website.
2. What we collect
When you send an enquiry, we collect what you enter: your name, company, email address and project details. When you request a site audit, we collect your website address and email address. With each submission we store the date and time and a scrambled, one-way code made from your internet (IP) address, which we use only to stop abuse of our forms. If you email us, we keep your message and email address.
3. How we use it
To reply to your enquiry or send your site audit, to prepare proposals, and to deliver and support our services. When you send a form, we email you a confirmation with your reference. We do not use your details for marketing.
4. Lawful basis
Legitimate interests: replying to an enquiry or audit request you started, and protecting our forms from abuse. Contract: delivering the services you engage us for.
6. How long we keep it
Enquiries for 24 months and site-audit requests for 12 months, after which they are deleted automatically. Records of the emails our website sends, including the recipient’s address, are kept for 30 days. Client records are kept for [6] years after our last engagement, in line with UK accounting requirements.
7. Your rights
You can ask to access, correct, delete or restrict your data, or object to processing. You may also complain to the Information Commissioner’s Office (ico.org.uk).
Contact us about privacy
Email admin@jiasoftware.co.uk. We respond to all privacy requests within one month, as required by UK GDPR.